Kenya's financial sector is embracing artificial intelligence, advanced data analytics and strategic partnerships to improve lending decisions, reduce loan defaults and expand responsible access to credit.
Speaking during a financial sector workshop in Mombasa, Metropol Credit Reference Bureau CEO Gideon Kipyakwai said banks, Saccos and fintech companies are increasingly relying on AI-powered credit scoring and real-time financial data to better assess borrowers' repayment capacity. The workshop brought together key players, including Safaricom, Neptune and SpinMobile, to discuss the future of digital lending.