Platform workers in the gig economy are agitating for better compensation, working conditions and social welfare. The group, representing more than seven umbrella bodies that bring together ride-hailing workers, delivery drivers, home-based workers, content creators and freelancers among others, says its members have been subjected to unstable and inadequate incomes while at the same time being forced to work under unachievable output quotas. They also cite opaque rating systems and algorithmic management that have led to unfair deactivations and unlawful deductions from their pay.
