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Meanwhile, the government has announced a raft of immediate measures to ease congestion at Nairobi National Park. This follows complaints over long queues witnessed due to delays with the e-citizen payment platform. Key interventions include the introduction of express lanes for prepaid ticket holders, aimed at reducing wait times significantly. According to KWS, more than 60% of visitors on Sunday used the eCitizen prepaid system, signalling growing public uptake of digital ticketing. To further ease congestion, KWS has now fully operationalized the East Gate which is off Mombasa Road and Mbagathi Gate located along Magadi Road, opposite Multimedia University. In addition, plans are underway to establish a new entry point via the Southern Bypass.
State enhances access to Nairobi National Park amid visitor surge
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